What documents are needed to pick up the car ?

• To pick up the car the driver should have: a driving license, identity card or passport and a credit card or cash.

What methods of payment do you accept ?

• We accept Credit Card Visa or MasterCard, Debit Card, Cash, Bank Wire Transfer (upon request).

Is an International Driving License required ?

• The International Driving Licence (IDL) is mandatory.

Αre there any additional charges locally  ?

• No.

Is there charge for extra drivers ?

• Two (2) Drivers are included in our rates. For additional driver (3+) there is an extra charge 5€ per day.

Is there extra charge for pick up / drop-off car out of office hours (20:30 – 08:30) ?

• Car Delivery and Collection is free.

I plan to travel abroad by car, can I ?

• No cars are allowed to go outside the Greek borders.

What happens in case of delay of arrival or cancellation of my flight ?

• Please inform us as soon as possible in case your flight is delayed or delayed to arrive to arrange delivery of your car in relation to other car rental reservations.

What is your company’s fuel policy ?

• You must return the car with the fuel to be on the same level as when you receive it. Otherwise there will be a charge equal to fuel cost to be in the same level.

What is the cancellation policy ?

• Upon car delivery, you will be asked to make an advance payment.

What safety features are include ?

• All authorised by SarrisRentals car drivers are insured with third party insurance, death, personal injury and property damage.

What is Damage Protection ?

• The Insurance of Damages is usually included in the rental. It provides coverage for damages presented to the rented vehicle. This means that the car you drive is insured, but almost always there is an excess liability of the driver and in most locations there are exceptions regarding the insurance coverage you have. Signs such as glass, tires, under carriage, replacement locks, replacement keys, transport costs in the event of an accident, very often are not covered by the insurance.

What is the Theft Protection ?

• The Theft Insurance limits the amount of the tenant in case of theft, attempted theft or damage to an attempted theft at a specific amount, including. If they find negligence on the driver’s side that is associated with theft of the car, probably will be require the tenant to pay the full value of the vehicle.

What should I do if the car breaks in the engine, or if there is an accident ?

• You should call immediately out Customer Assistance phone that will give you, and SarrisRentals Company as well.

I returned the car earlier – I have a refund ?

• No, there is no refund.